eSamudra seafarer registration uses the seafarer’s INDoS number as the username and requires both mobile and email OTP verification. After successful OTP verification, the user checks the pre-filled personal details, creates a new eSamudra password, completes captcha verification and then signs in to the new portal.
The password created during eSamudra seafarer registration is specifically for the new eSamudra portal. If the mobile or email OTP does not arrive, the official SOP instructs the seafarer to update active contact details in the existing e-Governance portal, wait at least two hours for the change to reflect, and retry registration.
Direct answer
Use your INDoS number to start eSamudra seafarer registration. Verify both OTPs, review the migrated profile, set a new password and log in with the INDoS number plus that new password.
Official support
Email: dgs.support@gov.in
Helpdesk: +91-79-65804875
Hours: Monday–Friday, 9:30 AM–6:00 PM IST
Do not assume every DG Shipping service has moved to eSamudra. The April 7 notice says certification services such as CoPs and CoCs on the existing portal will continue there for the time being until separate migration intimation is issued.
In this eSamudra seafarer registration guide
Who should complete eSamudra seafarer registration?
The April 7, 2026 official notice asks Indian seafarers to complete registration on the new eSamudra portal. The registration process is tied to the seafarer’s existing INDoS record and migrated personal details.
Registration is not the same as applying for a new INDoS number. This workflow is for seafarers whose identity and contact data already exist in the DG Shipping ecosystem.
What do you need before starting?
INDoS number
This becomes the username for eSamudra login.
Active mobile
The mobile OTP is sent to the number held in the existing record.
Active email
The email OTP is sent to the email address held in the existing record.
New password
You create a separate password for future eSamudra access.
eSamudra seafarer registration: step-by-step process
- Open the official eSamudra portal. Use the portal reached from the DG Shipping or DGMA website.
- Go to the Seafarer section. Select Register to begin.
- Enter the INDoS number. This number becomes the username for future login.
- Select Submit. The system sends OTPs to the registered mobile number and registered email address.
- Verify the mobile OTP. Enter the code and select Verify OTP.
- Verify the email OTP. Check Inbox and Spam or Junk before using Resend OTP.
- Review personal details. The portal displays a pre-filled Personal Details Verification Form.
- Create the eSamudra password. Enter the password again in Confirm Password.
- Enter captcha and verify. Complete the registration confirmation.
- Sign in. Use the INDoS number and the newly created eSamudra password.
What should you do when eSamudra OTP is not received?
The official OTP troubleshooting SOP separates temporary delivery issues from outdated contact details.
| Problem | Officially recommended action | Important boundary |
|---|---|---|
| Email OTP is not visible | Check Spam or Junk, wait a few minutes and retry | Do not keep generating repeated OTP requests immediately |
| Mobile or email is inactive | Update contact details in the existing e-Governance portal | The change may not appear instantly in eSamudra |
| Contact details were updated | Wait at least two hours before retrying eSamudra registration | The official SOP uses a minimum two-hour reflection period |
| Problem continues | Email dgs.support@gov.in or call +91-79-65804875 during published hours | Do not share passwords or OTPs with unofficial agents |
Never give an OTP to a third party. A legitimate support request may ask for account identifiers and error details, but the user should not disclose a live OTP or password.
How should you verify the migrated seafarer profile?
After both OTPs are verified, eSamudra displays pre-filled personal details. Review the visible information carefully before completing registration.
- name and basic identity details;
- registered mobile and email;
- profile information linked to the INDoS record;
- any obvious mismatch or outdated contact detail;
- the password fields and captcha before final confirmation.
Editorial interpretation: Registration confirms access to the migrated profile; it does not automatically validate every historical certificate, sea-service entry or service-specific record.
Which password should be used for eSamudra login?
The official notice states that the password created during registration is exclusively valid for the new eSamudra portal and should be used for future access to seafarer services on that platform.
After registration:
- Username: INDoS number;
- Password: the new password created during eSamudra registration;
- Forgot password: use the eSamudra Forgot Password route, not an unofficial reset page.
Old DG Shipping portal versus eSamudra
| Task | Portal indicated by the official material | Status boundary |
|---|---|---|
| New eSamudra seafarer registration | eSamudra | Uses INDoS, mobile OTP, email OTP and new password |
| Update mobile or email when OTP fails | Existing e-Governance portal | Wait at least two hours before retrying eSamudra |
| Login after registration | eSamudra | Use INDoS plus the new eSamudra password |
| Certification services such as CoPs and CoCs | Existing portal for the time being | Migration requires a separate official intimation |
Common eSamudra seafarer registration mistakes
- using an email or mobile number that is no longer active;
- assuming the old portal password must work on eSamudra;
- ignoring the email Spam or Junk folder;
- retrying immediately after changing contact details instead of waiting;
- entering the wrong INDoS number;
- failing to review pre-filled personal information;
- sharing OTPs or passwords with unofficial agents;
- using copied or sponsored links instead of the official portal;
- assuming that every CoP, CoC or certification workflow has already migrated.
How this eSamudra seafarer registration guide was verified
Verification notes
ThePulseSignal reviewed the official April 7, 2026 seafarer-profile notice and its annexures, the live eSamudra landing page, the registration-success route, the Forgot Password route and the DGMA notice index.
The April 7 notice was treated as the controlling source for the effective date, INDoS username, mobile and email OTP steps, personal-detail verification, password creation, login credentials, OTP troubleshooting, two-hour contact-update wait and the temporary continuation of CoP and CoC services on the existing portal.
The live portal was used only to confirm that the eSamudra landing page, support details and registration-related routes were publicly reachable. No private seafarer account was used and no registration was completed.
Official sources reviewed
Limitations and unresolved facts
The public evidence verifies registration and OTP troubleshooting, but it does not establish a complete service-by-service migration map.
- No private seafarer account was used.
- No registration or OTP transaction was completed for testing.
- The exact password-complexity rules were not established from the public text reviewed.
- The notice does not list a final migration date for every certification service.
- CoP and CoC services were stated to continue on the existing portal for the time being.
- Profile correction beyond mobile and email may require a different workflow.
- Portal labels and available services may change after publication.
- Support hours and contact details should be rechecked before use.
Related ThePulseSignal guides
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File, track and appeal a maritime grievance through registered or unregistered routes.
Indian seafarer assistance guide
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eSamudra seafarer registration: frequently asked questions
What is the username for eSamudra seafarer login?
The official notice states that the INDoS number is the username.
Do I need both mobile and email OTP?
Yes. The registration flow requires verification of the OTP sent to the registered mobile number and the OTP sent to the registered email address.
What if the email OTP is missing?
Check Spam or Junk, wait a few minutes and retry. If the registered email is outdated, update it on the existing e-Governance portal.
How long should I wait after updating contact details?
The official SOP instructs users to wait at least two hours before retrying registration on eSamudra.
Can I use my old DG Shipping password?
The official notice says the password created during eSamudra registration is specifically for the new portal.
Are CoP and CoC services already on eSamudra?
The April 7 notice says those certification services on the existing portal will continue there for the time being until separate migration intimation is issued.
What is the eSamudra support email?
The official portal lists dgs.support@gov.in.
What is the eSamudra helpdesk number?
The official portal lists +91-79-65804875, Monday to Friday, 9:30 AM to 6:00 PM IST.
Does registration create a new INDoS number?
No. The workflow uses the existing INDoS number as the login username.
Does successful registration prove every profile record is correct?
No. Users should review the pre-filled information and use the appropriate correction route where required.
Bottom line: eSamudra seafarer registration is a one-time access and profile-verification process built around the existing INDoS record, two OTP checks and a new portal-specific password.
Last verified: August 5, 2026, approximately 11:51 AM IST.