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Basecamp HT-10 Helmet Recall: How to Check Your Helmet and Get the Refund

Basecamp HT-10 bicycle helmets are recalled over safety failures; owners should stop use and follow the refund process.

Editorial illustration of a recalled bicycle helmet with stop-use and refund cues

Signal Brief

  • Basecamp model HT-10 bicycle helmets are recalled because they fail mandatory impact-protection, stability and certification requirements.
  • Owners should stop using an affected HT-10 immediately, cut the straps as instructed and submit the required photo to obtain a full refund.
  • The helmet also has a button-cell battery warning-label deficiency, and the battery should be handled through appropriate local disposal or recycling procedures.
  • CPSC's current public pages conflict on the affected-unit count, so TPS is not treating 215 or 315 as definitively settled.

The Basecamp HT-10 helmet recall means owners should stop using the affected bicycle helmet immediately. The U.S. Consumer Product Safety Commission says Basecamp model HT-10 helmets fail mandatory impact-attenuation, positional-stability and certification requirements and may not adequately protect a rider in a crash.

The recalled helmet also contains a button-cell battery without the warning labels required under federal button-cell safety rules. The remedy is a full refund, but owners must follow the destruction and photo-proof steps in the recall before disposing of the product.

Direct answer: if your bicycle helmet is Basecamp model HT-10 and matches the CPSC description, stop riding with it now. Contact Tongyang Cycling through the recall process, cut the helmet straps as instructed, submit the required photo of the destroyed helmet and follow the current refund and battery-disposal instructions.

How to check whether your Basecamp helmet is recalled

The recall applies to Basecamp model HT-10 bicycle helmets. CPSC describes the recalled helmets as green or black, size M/L, with red interior padding, black-and-red straps and buckle, and a black-and-red fit-adjusting knob at the rear.

The word Basecamp appears on the sides of the helmet, and HT-10 appears on an interior label.

Do not assume that every Basecamp bicycle helmet is recalled. The controlling identification point is the HT-10 model and the physical description in the CPSC notice.

Infographic showing the Basecamp HT-10 recall action path from model check to refund
Check the HT-10 model, stop use, cut the straps, submit proof and complete the refund.

Why was the Basecamp HT-10 recalled?

CPSC identifies several bicycle-helmet safety failures. The recalled HT-10 helmets do not comply with mandatory requirements for impact attenuation, positional stability and certification.

These are not cosmetic defects. The concern is that the helmet can fail to provide the protection required during a bicycle crash, creating a risk of serious head injury or death.

What is the button-cell battery issue?

CPSC also says the helmet contains a button-cell battery without the warning labels required by Reese’s Law.

Button-cell batteries can cause severe internal chemical burns if swallowed. This warning-label issue is separate from the helmet’s crash-protection failures, so owners should not treat the battery issue as the only reason for the recall.

What should you do if you own the recalled HT-10?

1. Stop using the helmet

Do not continue riding with an affected HT-10 while waiting for a refund.

2. Verify the model

Check the inside label for HT-10 and compare the helmet with the CPSC description.

3. Start the refund process

Contact Tongyang Cycling using the current recall contact procedure.

4. Cut the straps

CPSC instructs owners to destroy the helmet by cutting the straps before submitting proof.

5. Submit the required photo

Send the requested photo showing the destroyed helmet through the recall process so the refund can be completed.

6. Dispose of the product safely

Follow the current disposal instructions, including local hazardous-waste or recycling requirements for the button-cell battery.

Can you keep using the helmet until the refund arrives?

No. CPSC’s instruction is to stop using the recalled helmet immediately.

The remedy process does not create a temporary safe-use period. The safety concern involves the helmet’s ability to protect the rider in a crash, so continued use would defeat the purpose of the recall.

How do you get the full refund?

The recall provides a full refund through Tongyang Cycling. Owners are instructed to cut the straps to destroy the helmet and provide photographic proof as part of the remedy process.

Use the current CPSC Basecamp HT-10 recall notice for the latest contact and refund instructions before destroying or disposing of the product.

How should the button-cell battery be disposed of?

CPSC says button-cell batteries should be disposed of or recycled according to local hazardous-waste procedures.

Do not leave a removed battery where a child can access it. Follow the local disposal or recycling route that applies in your area.

Where and when were the helmets sold?

The recalled Basecamp HT-10 helmets were sold online at Amazon.com from approximately July 2024 through July 2026 for about $34.

Purchase timing can help narrow whether an older order may be involved, but the HT-10 model identification remains the stronger test.

Were any injuries reported?

CPSC says no incidents or injuries had been reported in the current recall notice.

That does not mean the helmet is safe to keep using. The recall is based on confirmed failures to meet mandatory safety requirements.

How many Basecamp HT-10 helmets are recalled?

The exact affected-unit count is currently conflicting across CPSC’s own public surfaces. The dedicated HT-10 recall page states approximately 215 helmets, while CPSC’s general recall index displays approximately 315.

Because the regulator’s own pages disagree, TPS is not treating either quantity as definitively settled. The product identification, safety failures and refund instructions are nevertheless confirmed and actionable.

What if your Basecamp helmet is a different model?

Do not assume another Basecamp model is recalled solely because it shares the brand name. Compare the model label and physical product description with the current CPSC notice.

If the model is not HT-10 or the product does not clearly match the recalled description, verify the current CPSC record before destroying the helmet or assuming it is affected.

How do you know the remedy is complete?

The practical remedy is complete when the recalled helmet has been removed from use, destroyed as required, the requested proof has been submitted and the refund process has been completed.

Keep copies of any photo, email, submission confirmation or refund record until the refund is received.

What could change next?

The main items to watch are a CPSC correction to the 215-versus-315 quantity discrepancy, newly reported incidents or injuries, an expansion of the recalled product scope, or changes to Tongyang Cycling’s refund and disposal instructions.

Verification note

ThePulseSignal reviewed CPSC’s dedicated Basecamp HT-10 recall notice for the model identification, federal safety failures, stop-use instruction, refund process, sales period and battery-disposal guidance. TPS also checked CPSC’s current general recall index because the two official surfaces display different affected-unit counts.

Limitations and unresolved facts

  • CPSC’s current public surfaces conflict on the number of helmets affected: approximately 215 versus approximately 315.
  • The exact publication clock time for the September 17 recall was not established.
  • No incidents or injuries were reported in the current recall notice, but that status can change.
  • Refund, disposal or recall-scope instructions may be revised after publication.
Public provenanceVerification & change history

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    TPS completed a source-verification pass.

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    Article first published.

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Disclaimer

ThePulseSignal (TPS) provides this evidence-led informational and editorial guidance on the Basecamp HT-10 helmet recall. CPSC confirms the recalled model, safety failures and refund remedy, but its current official surfaces conflict on the affected-unit count. Recall scope, incident status and remedy instructions may change. Verify the controlling CPSC recall and current Tongyang Cycling instructions before disposal or other consequential action.