The Sauna360 infrared sauna recall covers specified infrared and hybrid saunas and infrared kits because their infrared panels can short-circuit and overheat, creating fire and burn hazards. The U.S. Consumer Product Safety Commission says affected owners should stop using the recalled products immediately and contact Sauna360 for a free in-home repair performed by a professional installer.
What should affected owners do now?
If your sauna or infrared kit matches the official affected scope, stop using it and arrange the approved Sauna360 repair. Do not assume that every Sauna360, Finnleo, Helo, Tylö, Radiant Health or related product is recalled simply because the brand appears in the notice. The recall is model-specific, and uncertain owners should verify the model and serial number.
CPSC says about 41,580 units in the United States are involved, with another 6,758 units in Canada. The agency reports 67 incidents involving overheating, melting, charring or burning and says no injuries had been reported in the U.S. recall notice.
Which Sauna360 infrared saunas and kits are recalled?
The recall covers specified products sold under several Sauna360-associated brands and product lines, including certain Finnleo, Helo, Radiant Health, Sauna360, Saunatec and Tylö or Tylohelo infrared and hybrid sauna models, as well as specified infrared-panel kits.
The important point for owners is that brand name alone is not enough to determine whether a unit is recalled. The official CPSC notice contains the U.S. model and series table, while Health Canada provides the Canadian affected-product listing.
For some Radiant Health products, the model presentation differs between the U.S. CPSC notice and the Canadian Health Canada notice. TPS therefore does not combine those identifiers into one improvised universal list. Owners should use the notice that applies to their jurisdiction and provide Sauna360 with the serial number when the model name is unclear.
How to check whether your sauna is affected
1. Identify the brand and model
Check the sauna room, control documentation or product label for the brand, series and model. The recalled population includes multiple brands and product families, so do not stop at the brand name.
2. Find the serial number if needed
CPSC says the serial-number label may be located under the lower bench or on the wall beneath the upper bench, depending on the product. Record the serial number before contacting the company.
3. Compare it with the official recall scope
Use the CPSC notice for U.S. products or Health Canada notice for Canadian products. If the product naming does not clearly match, use the serial number rather than guessing.
4. Stop use if the product is affected
The controlling recall instructions tell consumers to stop using affected products immediately because the infrared panels can short-circuit and overheat.
5. Register for the approved repair
Contact Sauna360 through its recall process. The remedy is a free in-home repair performed by a professional installer.
What exactly is the fire hazard?
CPSC says the infrared panels in the affected products can short-circuit and overheat. The reported incidents include overheating, melting, charring and burning. That is why the regulator’s instruction is to stop using an affected product rather than wait for visible smoke, scorching or another warning sign.
The recall does not mean that an injury has already occurred in every incident or that every sauna from the named brands has the defect. It means the specified products fall within a recall population for which the regulator and manufacturer have established a repair remedy.
Is this the same as the Tylö bench-collapse recall?
No. Sauna360 is also associated with a separate recall involving specified Tylö Halmstad and Kiruna Hybrid sauna benches that can collapse and create a fall hazard. That is a different safety problem with a different affected-product boundary.
If you own a Tylö sauna, do not assume the infrared-panel fire recall and the bench recall are interchangeable. Check which model, component and hazard apply to your product. Some owners may encounter both Sauna360-related recall notices while searching, so identifying the exact product and hazard is essential.
How many incidents have been reported?
CPSC reports 67 incidents involving overheating, melting, charring or burning in connection with the recalled products and says there were no reported injuries in its notice. Health Canada separately reports five Canadian incidents as of September 10, 2026 and no reported injuries in Canada.
Those figures are regulator-reported incident counts, not a prediction that every affected sauna will fail. They provide the evidence basis for the recall and the stop-use instruction.
Can owners repair the sauna themselves?
The recall remedy is a free in-home repair by a professional installer. TPS does not recommend a do-it-yourself electrical repair or continued use while waiting for service. Owners should follow the repair process specified by Sauna360 and the controlling regulator for their jurisdiction.
Where can owners register for the repair?
Sauna360 has a dedicated recall process for affected infrared products. Owners who have confirmed or suspect that their sauna is within the recall scope can use the company’s current recall instructions and provide their model and serial information for verification and repair scheduling.
Open Sauna360’s infrared sauna recall page.
What remains uncertain?
- The recall could be expanded or clarified if additional affected models or identifiers are identified.
- Incident totals can change as additional reports are received.
- Repair timing will depend on the owner’s product, location and service scheduling.
- U.S. and Canadian notices do not present every model identifier in exactly the same way, so uncertain owners should use jurisdiction-specific guidance and serial verification.
Sauna360 infrared sauna recall: direct answers
Should I stop using my sauna?
If your product is within the affected recall scope, yes. CPSC and Sauna360 instruct affected consumers to stop use immediately.
Are all Sauna360 or Finnleo saunas recalled?
No. The recall applies to specified models, series and infrared kits. Verify the exact product rather than relying on the brand name.
What if I cannot identify the model?
Locate the serial number and use it when contacting Sauna360. CPSC says the label may be beneath the lower bench or on the wall under the upper bench.
Is the repair free?
Yes. The official remedy is a free in-home repair by a professional installer.
Were any injuries reported?
CPSC says no injuries were reported in the U.S. recall notice despite 67 overheating, melting, charring or burning reports. Health Canada also reported no injuries in Canada as of its notice.