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NEWDERY Power Bank Recall: ZHX-PB22 Fire Risk, Refund and Safe Disposal

CPSC recalled NEWDERY ZHX-PB22 power banks; owners should stop use, request a refund and follow special battery disposal steps.

Editorial consumer-safety illustration of a recalled portable power bank with lithium-ion fire hazard and refund cues

Signal Brief

  • CPSC formally recalled about 21,380 NEWDERY ZHX-PB22 power banks after an earlier 2025 stop-use warning.
  • NEWDERY has received nine ignition or explosion reports, including one burn injury and one $2 million property-damage fire.
  • Owners should stop using the recalled device and follow the NEWDERY full-refund process before disposal.
  • Do not place the recalled lithium-ion power bank in household trash, curbside recycling or ordinary battery collection boxes.

The NEWDERY power bank recall now covers about 21,380 model ZHX-PB22 units because their lithium-ion batteries can explode or ignite, creating fire and burn hazards. CPSC says owners should stop using the recalled power bank immediately, contact NEWDERY for a full refund and follow special disposal instructions for the recalled lithium-ion device.

Direct answer: check the back of the power bank for model ZHX-PB22. CPSC describes the recalled device as a black NEWDERY power bank with yellow cables, with NEWDERY engraved on the front and the model number printed on the back. If it matches, stop using it and follow the refund process rather than continuing to charge or use it.

What changed with the NEWDERY power bank recall?

This is a material change from the product’s earlier safety state. CPSC issued a stop-use warning on June 5, 2025 and said at the time that the importer had refused to conduct a recall. The September 24, 2026 notice is a formal recall with a full-refund process.

The earlier warning covered about 17,670 units. The current recall says about 21,380 units are affected. The reviewed CPSC notices do not explain why the unit count changed, so TPS is not assigning a cause to that difference.

Infographic showing how owners should identify NEWDERY ZHX-PB22, stop using it, preserve refund proof and dispose of it safely
Owners should verify model ZHX-PB22, stop use, preserve refund proof and follow special recalled lithium-ion disposal rules.

Which NEWDERY power bank is recalled?

Check Current recall detail
Brand NEWDERY
Model ZHX-PB22
Appearance Black power bank with yellow cables
Brand marking NEWDERY engraved on the front
Model location ZHX-PB22 printed on the back
Units About 21,380
CPSC recall number 26-792

The current recall is specific to model ZHX-PB22. It does not establish that every NEWDERY power bank is recalled.

What is the fire and burn hazard?

CPSC says the lithium-ion battery in the recalled power bank can explode or ignite. NEWDERY has received nine reports of the power banks exploding or igniting.

The reported incidents include one burn injury and one serious fire that caused approximately $2 million in property damage. Those nine incidents were already referenced in CPSC’s 2025 warning, so they should not be presented as nine newly reported incidents arising only with the 2026 recall.

Where and when were the recalled power banks sold?

The current CPSC recall says the power banks were sold on Amazon.com from October 2023 through November 2024 for about $27 to $50.

CPSC’s older 2025 warning listed a March 2023 sales start. The reviewed official notices do not explain that difference. TPS therefore uses the current recall’s October 2023 through November 2024 sales window for the present consumer-action article while preserving the historical discrepancy.

What should owners do now?

1. Verify the model

Check the back for model ZHX-PB22 and compare the black power bank with yellow cables against CPSC’s recalled-product description.

2. Stop using it

CPSC says owners should immediately stop using the recalled power bank.

3. Preserve refund proof

Before disposal, follow NEWDERY’s refund instructions and prepare the required photograph showing the requested model, serial and identifying markings.

4. Dispose of it through the correct route

Do not place the recalled lithium-ion device in household trash, curbside recycling or an ordinary used-battery collection box. Check with an appropriate household hazardous-waste facility or municipality first.

How does the NEWDERY refund process work?

CPSC says consumers should contact NEWDERY for instructions to receive a full refund.

For the refund, consumers are instructed to submit a photograph showing the model number, serial number, the word “recalled” and the consumer’s last name written on the power bank in permanent marker. Consumers must also confirm that the recalled product was disposed of according to applicable laws and regulations.

Because the photo is part of the refund process, owners should follow the current refund instructions before surrendering or disposing of the device.

Do not put the recalled power bank in normal trash or recycling

CPSC specifically warns consumers not to place recalled lithium-ion batteries or devices in household trash, general or curbside recycling, or ordinary used-battery recycling boxes found at retail or home-improvement stores.

CPSC advises consumers to contact a local household hazardous-waste collection facility to ask whether it accepts recalled lithium-ion batteries. If it does not, consumers should contact their municipality for further disposal guidance. Acceptance rules can vary by location, so TPS cannot assume a specific local facility will accept the device.

Wasn’t this power bank already subject to a CPSC warning?

Yes. In June 2025, CPSC told consumers to stop using the same model and said the importer had refused to conduct a recall. That older warning may still appear in search results.

The current answer is different: CPSC now lists a formal recall, recall number 26-792, with a full-refund process. Owners relying on the older warning should use the current recall instructions for the present remedy.

What remains unresolved?

The reviewed CPSC sources do not explain why the affected-unit estimate increased from about 17,670 to about 21,380, why the stated sales-period start changed between the 2025 warning and 2026 recall, or why the formal recall followed more than a year after the initial CPSC stop-use warning.

TPS also did not establish the current refund participation rate, whether all affected Amazon purchasers have received direct notice, or whether later incidents or injuries have been reported beyond the figures in the recall.

What happens next?

This article should be updated if CPSC or NEWDERY changes the affected-unit count, adds models or serial ranges, reports additional incidents or injuries, changes the refund or disposal procedure, publishes recall-effectiveness information or formally updates the recall’s completion status.

Verification note

TPS reviewed CPSC’s September 24, 2026 recall and the earlier June 5, 2025 CPSC warning. The current recall controls the present model, unit count, remedy and disposal guidance; the earlier warning is used to explain the material lifecycle change from stop-use warning and refused recall to formal recall and refund.

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    Article first published.

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Disclaimer

ThePulseSignal (TPS) provides this evidence-led informational and editorial guidance from current CPSC recall information. The recall covers NEWDERY model ZHX-PB22; unit counts, remedy details and incident status may change. Recalled lithium-ion batteries require special disposal and should not be placed in household trash, curbside recycling or ordinary battery collection boxes. Verify the latest CPSC and NEWDERY instructions before disposal or refund action.